[ CourseWikia Com ] Udemy - Trucking Management Customer Service
File List
| File | Size |
|---|---|
| Get Bonus Downloads Here.url | 181 B |
| ~Get Your Files Here !/1 - Introduction/1 - Introduction English.vtt | 4.27 KB |
| ~Get Your Files Here !/1 - Introduction/1 - Introduction.mp4 | 84.41 MB |
| ~Get Your Files Here !/1 - Introduction/2 - What is customer service English.vtt | 2.8 KB |
| ~Get Your Files Here !/1 - Introduction/2 - What is customer service.mp4 | 68.98 MB |
| ~Get Your Files Here !/1 - Introduction/3 - Automated customer service English.vtt | 3.34 KB |
| ~Get Your Files Here !/1 - Introduction/3 - Automated customer service.mp4 | 94.17 MB |
| ~Get Your Files Here !/1 - Introduction/4 - Why great customer service is important in the trucking industry English.vtt | 3.65 KB |
| ~Get Your Files Here !/1 - Introduction/4 - Why great customer service is important in the trucking industry.mp4 | 90.09 MB |
| ~Get Your Files Here !/1 - Introduction/5 - Great customer service includes the truck driver English.vtt | 4.93 KB |
| ~Get Your Files Here !/1 - Introduction/5 - Great customer service includes the truck driver.mp4 | 114.41 MB |
| ~Get Your Files Here !/1 - Introduction/6 - Customer support English.vtt | 1.46 KB |
| ~Get Your Files Here !/1 - Introduction/6 - Customer support.mp4 | 37.87 MB |
| ~Get Your Files Here !/10 - Three Ways To Improve Customer Service With Fleet Technology/52 - Accurate delivery estimates English.vtt | 1.8 KB |
| ~Get Your Files Here !/10 - Three Ways To Improve Customer Service With Fleet Technology/52 - Accurate delivery estimates.mp4 | 45.01 MB |
| ~Get Your Files Here !/10 - Three Ways To Improve Customer Service With Fleet Technology/53 - Provide a real time notification English.vtt | 826 B |
| ~Get Your Files Here !/10 - Three Ways To Improve Customer Service With Fleet Technology/53 - Provide a real time notification.mp4 | 20.59 MB |
| ~Get Your Files Here !/10 - Three Ways To Improve Customer Service With Fleet Technology/54 - Easy and efficient dispatch English.vtt | 1.32 KB |
| ~Get Your Files Here !/10 - Three Ways To Improve Customer Service With Fleet Technology/54 - Easy and efficient dispatch.mp4 | 31.4 MB |
| ~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/55 - Omnichannel options English.vtt | 3.1 KB |
| ~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/55 - Omnichannel options.mp4 | 76.39 MB |
| ~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/56 - 247 service English.vtt | 1.55 KB |
| ~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/56 - 247 service.mp4 | 41.17 MB |
| ~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/57 - Multilingual capacities English.vtt | 778 B |
| ~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/57 - Multilingual capacities.mp4 | 20.07 MB |
| ~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/58 - Support for business continuity English.vtt | 891 B |
| ~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/58 - Support for business continuity.mp4 | 23.88 MB |
| ~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/59 - Emphasis on relationship building English.vtt | 1.25 KB |
| ~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/59 - Emphasis on relationship building.mp4 | 32 MB |
| ~Get Your Files Here !/12 - How You Can Report Unsafe Trucking Company/60 - In an emergency call number 911 English.vtt | 1.65 KB |
| ~Get Your Files Here !/12 - How You Can Report Unsafe Trucking Company/60 - In an emergency call number 911.mp4 | 39.43 MB |
| ~Get Your Files Here !/12 - How You Can Report Unsafe Trucking Company/61 - File a complaint with the federal motor carrier safety administration English.vtt | 2.08 KB |
| ~Get Your Files Here !/12 - How You Can Report Unsafe Trucking Company/61 - File a complaint with the federal motor carrier safety administration.mp4 | 49.89 MB |
| ~Get Your Files Here !/12 - How You Can Report Unsafe Trucking Company/62 - Report safety violations to your state department of transportation English.vtt | 1.25 KB |
| ~Get Your Files Here !/12 - How You Can Report Unsafe Trucking Company/62 - Report safety violations to your state department of transportation.mp4 | 29.78 MB |
| ~Get Your Files Here !/2 - Three Steps To Getting New Trucking Customers/7 - Create with a customer list English.vtt | 2.84 KB |
| ~Get Your Files Here !/2 - Three Steps To Getting New Trucking Customers/7 - Create with a customer list.mp4 | 71.87 MB |
| ~Get Your Files Here !/2 - Three Steps To Getting New Trucking Customers/8 - Start with an customer email or phone call but do not expect to get far English.vtt | 2.15 KB |
| ~Get Your Files Here !/2 - Three Steps To Getting New Trucking Customers/8 - Start with an customer email or phone call but do not expect to get far.mp4 | 49.29 MB |
| ~Get Your Files Here !/2 - Three Steps To Getting New Trucking Customers/9 - Weekly contact with my customers keep my name in front of them English.vtt | 2.51 KB |
| ~Get Your Files Here !/2 - Three Steps To Getting New Trucking Customers/9 - Weekly contact with my customers keep my name in front of them.mp4 | 61.66 MB |
| ~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/10 - Addressing client expectation English.vtt | 6.94 KB |
| ~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/10 - Addressing client expectation.mp4 | 167.71 MB |
| ~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/11 - Cross border expenditure English.vtt | 3.04 KB |
| ~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/11 - Cross border expenditure.mp4 | 80.71 MB |
| ~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/12 - Digital evolution and automation English.vtt | 5 KB |
| ~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/12 - Digital evolution and automation.mp4 | 127.62 MB |
| ~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/13 - Security and cyber security English.vtt | 3.4 KB |
| ~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/13 - Security and cyber security.mp4 | 84.56 MB |
| ~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/14 - Supply chain disruptions English.vtt | 1.85 KB |
| ~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/14 - Supply chain disruptions.mp4 | 48.21 MB |
| ~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/15 - Maintaining safe practices English.vtt | 2.79 KB |
| ~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/15 - Maintaining safe practices.mp4 | 73.75 MB |
| ~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/16 - Integrating legislation protocols English.vtt | 2.08 KB |
| ~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/16 - Integrating legislation protocols.mp4 | 51.71 MB |
| ~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/17 - Fatigue management English.vtt | 3.49 KB |
| ~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/17 - Fatigue management.mp4 | 87.51 MB |
| ~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/18 - Dig deeper by asking the right question English.vtt | 3.92 KB |
| ~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/18 - Dig deeper by asking the right question.mp4 | 93.71 MB |
| ~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/19 - Identify the type of customer you are dealing with English.vtt | 1.97 KB |
| ~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/19 - Identify the type of customer you are dealing with.mp4 | 48.85 MB |
| ~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/20 - Respond to the quickly English.vtt | 876 B |
| ~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/20 - Respond to the quickly.mp4 | 24.36 MB |
| ~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/21 - Present a solution and verify that the problem is solved English.vtt | 1.77 KB |
| ~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/21 - Present a solution and verify that the problem is solved.mp4 | 47.21 MB |
| ~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/22 - Log the complaint so you can truck trends English.vtt | 1.12 KB |
| ~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/22 - Log the complaint so you can truck trends.mp4 | 29.38 MB |
| ~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/23 - make sure your are courteous and professional English.vtt | 1.47 KB |
| ~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/23 - make sure your are courteous and professional.mp4 | 36.16 MB |
| ~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/24 - Offer 24365 customer service English.vtt | 1.29 KB |
| ~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/24 - Offer 24365 customer service.mp4 | 32.81 MB |
| ~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/25 - Keep dispatchers informed English.vtt | 1.55 KB |
| ~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/25 - Keep dispatchers informed.mp4 | 36.33 MB |
| ~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/26 - Hire drivers with a strong customer focus English.vtt | 1.59 KB |
| ~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/26 - Hire drivers with a strong customer focus.mp4 | 37.3 MB |
| ~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/27 - follow English.vtt | 1.57 KB |
| ~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/27 - followup with customers.mp4 | 34.35 MB |
| ~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/28 - Professional and timely communication English.vtt | 1.83 KB |
| ~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/28 - Professional and timely communication.mp4 | 42.77 MB |
| ~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/29 - Pleasant greetings English.vtt | 814 B |
| ~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/29 - Pleasant greetings.mp4 | 21.59 MB |
| ~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/30 - Proper hygiene and cleanliness English.vtt | 1011 B |
| ~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/30 - Proper hygiene and cleanliness.mp4 | 26.05 MB |
| ~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/31 - Dealing with difficult partner English.vtt | 1.2 KB |
| ~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/31 - Dealing with difficult partner.mp4 | 29.22 MB |
| ~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/32 - Organizational skills English.vtt | 743 B |
| ~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/32 - Organizational skills.mp4 | 19.73 MB |
| ~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/33 - Prompt communication helps to build trust English.vtt | 3.66 KB |
| ~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/33 - Prompt communication helps to build trust.mp4 | 83.33 MB |
| ~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/34 - Speed and timely action solution is key to good customer services in logistics English.vtt | 1.61 KB |
| ~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/34 - Speed and timely action solution is key to good customer services in logistics.mp4 | 37.96 MB |
| ~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/35 - Honesty is the best policy in good customer service English.vtt | 1.45 KB |
| ~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/35 - Honesty is the best policy in good customer service.mp4 | 38.74 MB |
| ~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/36 - A process to empower employees with continual learning platform English.vtt | 1.61 KB |
| ~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/36 - A process to empower employees with continual learning platform.mp4 | 42.78 MB |
| ~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/37 - Methods emphasizing continual learning process English.vtt | 1.57 KB |
| ~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/37 - Methods emphasizing continual learning process.mp4 | 39.71 MB |
| ~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/38 - Minimizing customer touch point with customer care team English.vtt | 1.87 KB |
| ~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/38 - Minimizing customer touch point with customer care team.mp4 | 44.62 MB |
| ~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/39 - Benefits of multi communication channels English.vtt | 1.51 KB |
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