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[ CourseWikia Com ] Udemy - Trucking Management Customer Service

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Title: UdemyGroup: NOGRPSource: Udemy
Info Hash
06DAD16DE3D696E8A559F4F0ACA7C74F6F828973
Source
Unverified
Total Size
3.14 GB
Total Files
100
Seeders
0
Leechers
1
Health
Score
1
Type
Bookware

File List

FileSize
Get Bonus Downloads Here.url181 B
~Get Your Files Here !/1 - Introduction/1 - Introduction English.vtt4.27 KB
~Get Your Files Here !/1 - Introduction/1 - Introduction.mp484.41 MB
~Get Your Files Here !/1 - Introduction/2 - What is customer service English.vtt2.8 KB
~Get Your Files Here !/1 - Introduction/2 - What is customer service.mp468.98 MB
~Get Your Files Here !/1 - Introduction/3 - Automated customer service English.vtt3.34 KB
~Get Your Files Here !/1 - Introduction/3 - Automated customer service.mp494.17 MB
~Get Your Files Here !/1 - Introduction/4 - Why great customer service is important in the trucking industry English.vtt3.65 KB
~Get Your Files Here !/1 - Introduction/4 - Why great customer service is important in the trucking industry.mp490.09 MB
~Get Your Files Here !/1 - Introduction/5 - Great customer service includes the truck driver English.vtt4.93 KB
~Get Your Files Here !/1 - Introduction/5 - Great customer service includes the truck driver.mp4114.41 MB
~Get Your Files Here !/1 - Introduction/6 - Customer support English.vtt1.46 KB
~Get Your Files Here !/1 - Introduction/6 - Customer support.mp437.87 MB
~Get Your Files Here !/10 - Three Ways To Improve Customer Service With Fleet Technology/52 - Accurate delivery estimates English.vtt1.8 KB
~Get Your Files Here !/10 - Three Ways To Improve Customer Service With Fleet Technology/52 - Accurate delivery estimates.mp445.01 MB
~Get Your Files Here !/10 - Three Ways To Improve Customer Service With Fleet Technology/53 - Provide a real time notification English.vtt826 B
~Get Your Files Here !/10 - Three Ways To Improve Customer Service With Fleet Technology/53 - Provide a real time notification.mp420.59 MB
~Get Your Files Here !/10 - Three Ways To Improve Customer Service With Fleet Technology/54 - Easy and efficient dispatch English.vtt1.32 KB
~Get Your Files Here !/10 - Three Ways To Improve Customer Service With Fleet Technology/54 - Easy and efficient dispatch.mp431.4 MB
~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/55 - Omnichannel options English.vtt3.1 KB
~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/55 - Omnichannel options.mp476.39 MB
~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/56 - 247 service English.vtt1.55 KB
~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/56 - 247 service.mp441.17 MB
~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/57 - Multilingual capacities English.vtt778 B
~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/57 - Multilingual capacities.mp420.07 MB
~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/58 - Support for business continuity English.vtt891 B
~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/58 - Support for business continuity.mp423.88 MB
~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/59 - Emphasis on relationship building English.vtt1.25 KB
~Get Your Files Here !/11 - Essential Components Of Customer Service In Freight And logistics/59 - Emphasis on relationship building.mp432 MB
~Get Your Files Here !/12 - How You Can Report Unsafe Trucking Company/60 - In an emergency call number 911 English.vtt1.65 KB
~Get Your Files Here !/12 - How You Can Report Unsafe Trucking Company/60 - In an emergency call number 911.mp439.43 MB
~Get Your Files Here !/12 - How You Can Report Unsafe Trucking Company/61 - File a complaint with the federal motor carrier safety administration English.vtt2.08 KB
~Get Your Files Here !/12 - How You Can Report Unsafe Trucking Company/61 - File a complaint with the federal motor carrier safety administration.mp449.89 MB
~Get Your Files Here !/12 - How You Can Report Unsafe Trucking Company/62 - Report safety violations to your state department of transportation English.vtt1.25 KB
~Get Your Files Here !/12 - How You Can Report Unsafe Trucking Company/62 - Report safety violations to your state department of transportation.mp429.78 MB
~Get Your Files Here !/2 - Three Steps To Getting New Trucking Customers/7 - Create with a customer list English.vtt2.84 KB
~Get Your Files Here !/2 - Three Steps To Getting New Trucking Customers/7 - Create with a customer list.mp471.87 MB
~Get Your Files Here !/2 - Three Steps To Getting New Trucking Customers/8 - Start with an customer email or phone call but do not expect to get far English.vtt2.15 KB
~Get Your Files Here !/2 - Three Steps To Getting New Trucking Customers/8 - Start with an customer email or phone call but do not expect to get far.mp449.29 MB
~Get Your Files Here !/2 - Three Steps To Getting New Trucking Customers/9 - Weekly contact with my customers keep my name in front of them English.vtt2.51 KB
~Get Your Files Here !/2 - Three Steps To Getting New Trucking Customers/9 - Weekly contact with my customers keep my name in front of them.mp461.66 MB
~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/10 - Addressing client expectation English.vtt6.94 KB
~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/10 - Addressing client expectation.mp4167.71 MB
~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/11 - Cross border expenditure English.vtt3.04 KB
~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/11 - Cross border expenditure.mp480.71 MB
~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/12 - Digital evolution and automation English.vtt5 KB
~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/12 - Digital evolution and automation.mp4127.62 MB
~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/13 - Security and cyber security English.vtt3.4 KB
~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/13 - Security and cyber security.mp484.56 MB
~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/14 - Supply chain disruptions English.vtt1.85 KB
~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/14 - Supply chain disruptions.mp448.21 MB
~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/15 - Maintaining safe practices English.vtt2.79 KB
~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/15 - Maintaining safe practices.mp473.75 MB
~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/16 - Integrating legislation protocols English.vtt2.08 KB
~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/16 - Integrating legislation protocols.mp451.71 MB
~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/17 - Fatigue management English.vtt3.49 KB
~Get Your Files Here !/3 - Challenges Facing The Trucking Industry And How To Manage Them/17 - Fatigue management.mp487.51 MB
~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/18 - Dig deeper by asking the right question English.vtt3.92 KB
~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/18 - Dig deeper by asking the right question.mp493.71 MB
~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/19 - Identify the type of customer you are dealing with English.vtt1.97 KB
~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/19 - Identify the type of customer you are dealing with.mp448.85 MB
~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/20 - Respond to the quickly English.vtt876 B
~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/20 - Respond to the quickly.mp424.36 MB
~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/21 - Present a solution and verify that the problem is solved English.vtt1.77 KB
~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/21 - Present a solution and verify that the problem is solved.mp447.21 MB
~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/22 - Log the complaint so you can truck trends English.vtt1.12 KB
~Get Your Files Here !/4 - StepByStep Guide How To Handle Customer Complaints/22 - Log the complaint so you can truck trends.mp429.38 MB
~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/23 - make sure your are courteous and professional English.vtt1.47 KB
~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/23 - make sure your are courteous and professional.mp436.16 MB
~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/24 - Offer 24365 customer service English.vtt1.29 KB
~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/24 - Offer 24365 customer service.mp432.81 MB
~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/25 - Keep dispatchers informed English.vtt1.55 KB
~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/25 - Keep dispatchers informed.mp436.33 MB
~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/26 - Hire drivers with a strong customer focus English.vtt1.59 KB
~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/26 - Hire drivers with a strong customer focus.mp437.3 MB
~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/27 - follow English.vtt1.57 KB
~Get Your Files Here !/5 - Tips For Trucking Companies To Deliver The Best Customer Service/27 - followup with customers.mp434.35 MB
~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/28 - Professional and timely communication English.vtt1.83 KB
~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/28 - Professional and timely communication.mp442.77 MB
~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/29 - Pleasant greetings English.vtt814 B
~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/29 - Pleasant greetings.mp421.59 MB
~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/30 - Proper hygiene and cleanliness English.vtt1011 B
~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/30 - Proper hygiene and cleanliness.mp426.05 MB
~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/31 - Dealing with difficult partner English.vtt1.2 KB
~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/31 - Dealing with difficult partner.mp429.22 MB
~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/32 - Organizational skills English.vtt743 B
~Get Your Files Here !/6 - Five Customer Service Skills For Truck Drivers/32 - Organizational skills.mp419.73 MB
~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/33 - Prompt communication helps to build trust English.vtt3.66 KB
~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/33 - Prompt communication helps to build trust.mp483.33 MB
~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/34 - Speed and timely action solution is key to good customer services in logistics English.vtt1.61 KB
~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/34 - Speed and timely action solution is key to good customer services in logistics.mp437.96 MB
~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/35 - Honesty is the best policy in good customer service English.vtt1.45 KB
~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/35 - Honesty is the best policy in good customer service.mp438.74 MB
~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/36 - A process to empower employees with continual learning platform English.vtt1.61 KB
~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/36 - A process to empower employees with continual learning platform.mp442.78 MB
~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/37 - Methods emphasizing continual learning process English.vtt1.57 KB
~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/37 - Methods emphasizing continual learning process.mp439.71 MB
~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/38 - Minimizing customer touch point with customer care team English.vtt1.87 KB
~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/38 - Minimizing customer touch point with customer care team.mp444.62 MB
~Get Your Files Here !/7 - Impressive Ways To Improve Your Customer Services In Logistics/39 - Benefits of multi communication channels English.vtt1.51 KB

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