Udemy - ITSM v4 to v5 Foundation Bridge Certification Course
File List
| File | Size |
|---|---|
| Get Bonus Downloads Here.url | 180 B |
| ~Get Your Files Here !/1 - Welcome and Course Overview/1. Quiz.html | 28.57 KB |
| ~Get Your Files Here !/1 - Welcome and Course Overview/1. Welcome to the ITSM v4 to v5 Bridge Course (Description).html | 814 B |
| ~Get Your Files Here !/1 - Welcome and Course Overview/1. Welcome to the ITSM v4 to v5 Bridge Course.mp4 | 63.36 MB |
| ~Get Your Files Here !/1 - Welcome and Course Overview/2. How to Use This Course and Pass the Bridge Exam (Description).html | 835 B |
| ~Get Your Files Here !/1 - Welcome and Course Overview/2. How to Use This Course and Pass the Bridge Exam.mp4 | 61.71 MB |
| ~Get Your Files Here !/10 - Full Mock Exam — 20 Questions With Explanations/10. Quiz.html | 31.51 KB |
| ~Get Your Files Here !/10 - Full Mock Exam — 20 Questions With Explanations/26. Full Mock Exam Part 1 — Questions 1 to 12 With Explanations (Description).html | 858 B |
| ~Get Your Files Here !/10 - Full Mock Exam — 20 Questions With Explanations/26. Full Mock Exam Part 1 — Questions 1 to 12 With Explanations.mp4 | 103.69 MB |
| ~Get Your Files Here !/10 - Full Mock Exam — 20 Questions With Explanations/26. R8_Mock_Exam_and_Answer_Key.pdf | 230.95 KB |
| ~Get Your Files Here !/10 - Full Mock Exam — 20 Questions With Explanations/27. Full Mock Exam Part 2 — Questions 13 to 20 and Your Score Guide (Description).html | 853 B |
| ~Get Your Files Here !/10 - Full Mock Exam — 20 Questions With Explanations/27. Full Mock Exam Part 2 — Questions 13 to 20 and Your Score Guide.mp4 | 105.51 MB |
| ~Get Your Files Here !/10 - Full Mock Exam — 20 Questions With Explanations/27. R8_Mock_Exam_and_Answer_Key.pdf | 230.95 KB |
| ~Get Your Files Here !/10 - Full Mock Exam — 20 Questions With Explanations/27. R9_Final_Prep_Checklist.pdf | 171.51 KB |
| ~Get Your Files Here !/2 - Why ITSM v5 — The Evolution Story/2. ITSM v5 Evolution Quiz — Drivers and v4 vs v5 Differences (Description).html | 833 B |
| ~Get Your Files Here !/2 - Why ITSM v5 — The Evolution Story/2. ITSM v5 Evolution Quiz — Drivers and v4 vs v5 Differences.html | 29.95 KB |
| ~Get Your Files Here !/2 - Why ITSM v5 — The Evolution Story/3. The World That Demanded ITSM v5 AI, Digital Products, and Modern IT (Description).html | 872 B |
| ~Get Your Files Here !/2 - Why ITSM v5 — The Evolution Story/3. The World That Demanded ITSM v5 AI, Digital Products, and Modern IT.mp4 | 69.41 MB |
| ~Get Your Files Here !/2 - Why ITSM v5 — The Evolution Story/4. ITSM v4 vs ITSM v5 — The Definitive Side-by-Side Comparison (Description).html | 860 B |
| ~Get Your Files Here !/2 - Why ITSM v5 — The Evolution Story/4. ITSM v4 vs ITSM v5 — The Definitive Side-by-Side Comparison.mp4 | 89.98 MB |
| ~Get Your Files Here !/2 - Why ITSM v5 — The Evolution Story/4. R1_v4_vs_v5_Comparison.pdf | 152.19 KB |
| ~Get Your Files Here !/3 - The New ITSM v5 Framework Architecture/3. ITSM v5 Framework Architecture Quiz — Books and Value System (Description).html | 844 B |
| ~Get Your Files Here !/3 - The New ITSM v5 Framework Architecture/3. ITSM v5 Framework Architecture Quiz — Books and Value System.html | 30.08 KB |
| ~Get Your Files Here !/3 - The New ITSM v5 Framework Architecture/5. The Seven Core Books — ITSM v5's New Knowledge Structure (Description).html | 843 B |
| ~Get Your Files Here !/3 - The New ITSM v5 Framework Architecture/5. The Seven Core Books — ITSM v5's New Knowledge Structure.mp4 | 73.15 MB |
| ~Get Your Files Here !/3 - The New ITSM v5 Framework Architecture/6. From Service Management to Product-Centric Thinking (Description).html | 836 B |
| ~Get Your Files Here !/3 - The New ITSM v5 Framework Architecture/6. From Service Management to Product-Centric Thinking.mp4 | 71.08 MB |
| ~Get Your Files Here !/3 - The New ITSM v5 Framework Architecture/7. The ITSM Value System — How the SVS Was Renamed and Extended (Description).html | 864 B |
| ~Get Your Files Here !/3 - The New ITSM v5 Framework Architecture/7. The ITSM Value System — How the SVS Was Renamed and Extended.mp4 | 89.93 MB |
| ~Get Your Files Here !/4 - Key New Concepts in ITSM v5/10. AI-Native Service Management — Guidance for AI-Enabled Environments (Description).html | 873 B |
| ~Get Your Files Here !/4 - Key New Concepts in ITSM v5/10. AI-Native Service Management — Guidance for AI-Enabled Environments.mp4 | 79.45 MB |
| ~Get Your Files Here !/4 - Key New Concepts in ITSM v5/11. Sustainability in ITSM v5 — Green Thinking Built Into the Framework (Description).html | 878 B |
| ~Get Your Files Here !/4 - Key New Concepts in ITSM v5/11. Sustainability in ITSM v5 — Green Thinking Built Into the Framework.mp4 | 79.76 MB |
| ~Get Your Files Here !/4 - Key New Concepts in ITSM v5/4. ITSM v5 Key Concepts Quiz — DPSM, Experience and AI Management (Description).html | 844 B |
| ~Get Your Files Here !/4 - Key New Concepts in ITSM v5/4. ITSM v5 Key Concepts Quiz — DPSM, Experience and AI Management.html | 30.4 KB |
| ~Get Your Files Here !/4 - Key New Concepts in ITSM v5/8. DPSM and Digital Products — The Core New Concept in ITSM v5 (Description).html | 855 B |
| ~Get Your Files Here !/4 - Key New Concepts in ITSM v5/8. DPSM and Digital Products — The Core New Concept in ITSM v5.mp4 | 87.09 MB |
| ~Get Your Files Here !/4 - Key New Concepts in ITSM v5/8. R2_Product_Lifecycle.pdf | 140.32 KB |
| ~Get Your Files Here !/4 - Key New Concepts in ITSM v5/9. Experience Management — The Third Pillar of ITSM v5 (Description).html | 831 B |
| ~Get Your Files Here !/4 - Key New Concepts in ITSM v5/9. Experience Management — The Third Pillar of ITSM v5.mp4 | 72.93 MB |
| ~Get Your Files Here !/5 - The AI Governance Extension Module/12. R3_6C_AI_Model.pdf | 130.93 KB |
| ~Get Your Files Here !/5 - The AI Governance Extension Module/12. The ITSM AI Capability Model — The 6C Framework Explained (Description).html | 856 B |
| ~Get Your Files Here !/5 - The AI Governance Extension Module/12. The ITSM AI Capability Model — The 6C Framework Explained.mp4 | 90.44 MB |
| ~Get Your Files Here !/5 - The AI Governance Extension Module/13. R4_AI_Governance.pdf | 124.85 KB |
| ~Get Your Files Here !/5 - The AI Governance Extension Module/13. The AI Governance Extension Module — Four Perspectives (Description).html | 852 B |
| ~Get Your Files Here !/5 - The AI Governance Extension Module/13. The AI Governance Extension Module — Four Perspectives.mp4 | 86.11 MB |
| ~Get Your Files Here !/5 - The AI Governance Extension Module/5. AI Governance Extension Quiz — 6C Framework and Four Perspectives (Description).html | 843 B |
| ~Get Your Files Here !/5 - The AI Governance Extension Module/5. AI Governance Extension Quiz — 6C Framework and Four Perspectives.html | 31.39 KB |
| ~Get Your Files Here !/6 - Updated Terminology and Principles/14. Key Terminology Changes From ITSM v4 to v5 (Description).html | 814 B |
| ~Get Your Files Here !/6 - Updated Terminology and Principles/14. Key Terminology Changes From ITSM v4 to v5.mp4 | 81.09 MB |
| ~Get Your Files Here !/6 - Updated Terminology and Principles/14. R5_Terminology_Cheat_Sheet.pdf | 157.38 KB |
| ~Get Your Files Here !/6 - Updated Terminology and Principles/15. Guiding Principles — Unchanged in v5, Plus Two New Design Principles (Description).html | 854 B |
| ~Get Your Files Here !/6 - Updated Terminology and Principles/15. Guiding Principles — Unchanged in v5, Plus Two New Design Principles.mp4 | 88.35 MB |
| ~Get Your Files Here !/6 - Updated Terminology and Principles/16. The Four Dimensions Model — ITSM v5 Context Updates (Description).html | 825 B |
| ~Get Your Files Here !/6 - Updated Terminology and Principles/16. The Four Dimensions Model — ITSM v5 Context Updates.mp4 | 89.8 MB |
| ~Get Your Files Here !/6 - Updated Terminology and Principles/6. Terminology and Principles Quiz — v5 Language and Design Principles (Description).html | 854 B |
| ~Get Your Files Here !/6 - Updated Terminology and Principles/6. Terminology and Principles Quiz — v5 Language and Design Principles.html | 31.28 KB |
| ~Get Your Files Here !/7 - New Certification Pathways in ITSM v5/17. R7_Certification_Pathway.pdf | 147.96 KB |
| ~Get Your Files Here !/7 - New Certification Pathways in ITSM v5/17. The Nine Core Modules — ITSM v5's New Certification Map (Description).html | 836 B |
| ~Get Your Files Here !/7 - New Certification Pathways in ITSM v5/17. The Nine Core Modules — ITSM v5's New Certification Map.mp4 | 86.35 MB |
| ~Get Your Files Here !/7 - New Certification Pathways in ITSM v5/18. R7_Certification_Pathway.pdf | 147.96 KB |
| ~Get Your Files Here !/7 - New Certification Pathways in ITSM v5/18. Three Advanced Streams Practice Manager, Managing Pro, Strategic Leader (Description).html | 861 B |
| ~Get Your Files Here !/7 - New Certification Pathways in ITSM v5/18. Three Advanced Streams Practice Manager, Managing Pro, Strategic Leader.mp4 | 83.35 MB |
| ~Get Your Files Here !/7 - New Certification Pathways in ITSM v5/19. Managing Professional Transition — From ITSM 4 MP to ITSM v5 (Description).html | 843 B |
| ~Get Your Files Here !/7 - New Certification Pathways in ITSM v5/19. Managing Professional Transition — From ITSM 4 MP to ITSM v5.mp4 | 76.65 MB |
| ~Get Your Files Here !/7 - New Certification Pathways in ITSM v5/7. ITSM v5 Certification Pathways Quiz — Modules and Streams (Description).html | 834 B |
| ~Get Your Files Here !/7 - New Certification Pathways in ITSM v5/7. ITSM v5 Certification Pathways Quiz — Modules and Streams.html | 31.19 KB |
| ~Get Your Files Here !/8 - The 34 Practices — What's Updated in v5/20. Practice Reorganisation — What Changed, What Moved, What Stayed (Description).html | 849 B |
| ~Get Your Files Here !/8 - The 34 Practices — What's Updated in v5/20. Practice Reorganisation — What Changed, What Moved, What Stayed.mp4 | 105.28 MB |
| ~Get Your Files Here !/8 - The 34 Practices — What's Updated in v5/20. R6_34_Practices.pdf | 155.54 KB |
| ~Get Your Files Here !/8 - The 34 Practices — What's Updated in v5/21. Key Practice Deep Dives — Critical Practice Updates for the Bridge Exam (Description).html | 870 B |
| ~Get Your Files Here !/8 - The 34 Practices — What's Updated in v5/21. Key Practice Deep Dives — Critical Practice Updates for the Bridge Exam.mp4 | 82.5 MB |
| ~Get Your Files Here !/8 - The 34 Practices — What's Updated in v5/22. Practices in Action — Applying v5 Thinking to Real Scenarios (Description).html | 854 B |
| ~Get Your Files Here !/8 - The 34 Practices — What's Updated in v5/22. Practices in Action — Applying v5 Thinking to Real Scenarios.mp4 | 80.96 MB |
| ~Get Your Files Here !/8 - The 34 Practices — What's Updated in v5/8. ITSM v5 Practices Quiz — Reorganisation and Applied Scenarios (Description).html | 846 B |
| ~Get Your Files Here !/8 - The 34 Practices — What's Updated in v5/8. ITSM v5 Practices Quiz — Reorganisation and Applied Scenarios.html | 30.92 KB |
| ~Get Your Files Here !/9 - Bridge Exam Preparation/23. Understanding the Bridge Exam — Format, Structure, and Strategy (Description).html | 856 B |
| ~Get Your Files Here !/9 - Bridge Exam Preparation/23. Understanding the Bridge Exam — Format, Structure, and Strategy.mp4 | 74.97 MB |
| ~Get Your Files Here !/9 - Bridge Exam Preparation/24. Common Exam Traps and How to Avoid Them (Description).html | 808 B |
| ~Get Your Files Here !/9 - Bridge Exam Preparation/24. Common Exam Traps and How to Avoid Them.mp4 | 88.51 MB |
| ~Get Your Files Here !/9 - Bridge Exam Preparation/25. Exam Mindset and Final Preparation (Description).html | 790 B |
| ~Get Your Files Here !/9 - Bridge Exam Preparation/25. Exam Mindset and Final Preparation.mp4 | 79.22 MB |
| ~Get Your Files Here !/9 - Bridge Exam Preparation/9. Quiz.html | 30.21 KB |
| ~Get Your Files Here !/Bonus Resources.txt | 70 B |
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