Udemy - Customer Service in 45 Minutes
File List
| File | Size |
|---|---|
| Get Bonus Downloads Here.url | 180 B |
| ~Get Your Files Here !/1. Customer Service is Surprisingly Important.mp4 | 16.71 MB |
| ~Get Your Files Here !/10. Having a positive attitude towards customers.mp4 | 33.94 MB |
| ~Get Your Files Here !/11. Adapting to Individual Customers.mp4 | 16.4 MB |
| ~Get Your Files Here !/12. CS-12 Complaints and the alternatives.pdf | 104.33 KB |
| ~Get Your Files Here !/12. Handling complaints at work.mp4 | 27.03 MB |
| ~Get Your Files Here !/13. The Biggest Cause of Complaints at work.mp4 | 47.05 MB |
| ~Get Your Files Here !/14. The Cost of Complaints to your business.mp4 | 34.85 MB |
| ~Get Your Files Here !/15. Providing the Right Amount of Customer Service.mp4 | 67.56 MB |
| ~Get Your Files Here !/16. Is The Customer Always Right.mp4 | 55.54 MB |
| ~Get Your Files Here !/17. Five Delight Ideas for any business to boost their Customer Service.mp4 | 43.44 MB |
| ~Get Your Files Here !/18. CS-18 Five More Delight ideas.pdf | 103.32 KB |
| ~Get Your Files Here !/18. Five More Delight Ideas to make customers love your business.mp4 | 49.87 MB |
| ~Get Your Files Here !/19. Minimising queues using maths.mp4 | 56.44 MB |
| ~Get Your Files Here !/2. Two Types of Customer Service.mp4 | 56.22 MB |
| ~Get Your Files Here !/20. CS-20 Survey customers.pdf | 109.75 KB |
| ~Get Your Files Here !/20. Survey Customers to gauge satisfaction.mp4 | 47.61 MB |
| ~Get Your Files Here !/21. Recruitment based around Customer Service.mp4 | 16.31 MB |
| ~Get Your Files Here !/22. Making customer service a priority in your business.mp4 | 16.28 MB |
| ~Get Your Files Here !/23. Mystery Shoppers for Customer Service.mp4 | 24.27 MB |
| ~Get Your Files Here !/24. A Final Quiz on Customer Service.mp4 | 36.03 MB |
| ~Get Your Files Here !/24. CS-24 A final quiz.pdf | 271.25 KB |
| ~Get Your Files Here !/25. CS-25 Conclusion.pdf | 1.24 MB |
| ~Get Your Files Here !/25. Conclusion.mp4 | 16.25 MB |
| ~Get Your Files Here !/3. CS-3 First impressions.pdf | 99.7 KB |
| ~Get Your Files Here !/3. Making a great first impression.mp4 | 18.89 MB |
| ~Get Your Files Here !/4. How to build Rapport at work.mp4 | 28.69 MB |
| ~Get Your Files Here !/5. Why We Lose Customers.mp4 | 29.12 MB |
| ~Get Your Files Here !/6. The Basics of great Customer Service.mp4 | 43.7 MB |
| ~Get Your Files Here !/7. Answering The Phone Effectively.mp4 | 54.84 MB |
| ~Get Your Files Here !/7. CS-9 Internal and External.pdf | 108.21 KB |
| ~Get Your Files Here !/8. Making your business Easy to Contact.mp4 | 12.83 MB |
| ~Get Your Files Here !/9. Internal and External customer service.mp4 | 24.26 MB |
| ~Get Your Files Here !/Bonus Resources.txt | 70 B |
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