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[ DevCourseWeb Com ] Udemy - Mb-230 - Microsoft Dynamics 365 Customer Service Mastery

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Report [ DevCourseWeb Com ] Udemy - Mb-230 - Microsoft Dynamics 365 Customer Service Mastery
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Title: Udemy - Mb-230Group: NOGRPSource: Udemy
Info Hash
ADC002E191EAAF95FDF0A247AC8CC1F19419D047
Source
Unverified
Total Size
797.88 MB
Total Files
26
Seeders
0
Leechers
1
Health
Score
1
Type
Bookware

File List

FileSize
Get Bonus Downloads Here.url182 B
~Get Your Files Here !/1 - Introduction to Customer Service/1 - Introduction.mp444.94 MB
~Get Your Files Here !/1 - Introduction to Customer Service/2 - Creating a Trial account.mp439.48 MB
~Get Your Files Here !/1 - Introduction to Customer Service/2 - Trial link.txt184 B
~Get Your Files Here !/2 - Basic Case Management/3 - Case Walkthrough.mp460.34 MB
~Get Your Files Here !/2 - Basic Case Management/4 - Case Management.mp449.18 MB
~Get Your Files Here !/2 - Basic Case Management/5 - Stages in Case Lifecycle.mp444.93 MB
~Get Your Files Here !/2 - Basic Case Management/6 - Case Status.mp423.57 MB
~Get Your Files Here !/2 - Basic Case Management/7 - Customer Service Admin Center.mp413.81 MB
~Get Your Files Here !/3 - Advanced Case Management/8 - Customizing Case Resolution Form.mp421.66 MB
~Get Your Files Here !/4 - Queues Routing Rules/10 - Routing Rules.mp424.24 MB
~Get Your Files Here !/4 - Queues Routing Rules/11 - Converting Activity to Case.mp422.93 MB
~Get Your Files Here !/4 - Queues Routing Rules/12 - Subjects.mp420.22 MB
~Get Your Files Here !/4 - Queues Routing Rules/9 - Queues.mp436.42 MB
~Get Your Files Here !/5 - Case Relationships/13 - Parent Child Cases.mp429.01 MB
~Get Your Files Here !/5 - Case Relationships/14 - Merging Cases.mp412.49 MB
~Get Your Files Here !/6 - Email Configuration/15 - Email Configuration.mp426.79 MB
~Get Your Files Here !/6 - Email Configuration/16 - Automatic Conversion of Emails to Cases.mp478.15 MB
~Get Your Files Here !/7 - Knowledge Base KB Management/17 - Introduction to Knowledge Base Articles KB Articles.mp421.66 MB
~Get Your Files Here !/7 - Knowledge Base KB Management/18 - Knowledge Base Article creation and resolution.mp454.78 MB
~Get Your Files Here !/7 - Knowledge Base KB Management/19 - KB Article Versions.mp470.75 MB
~Get Your Files Here !/7 - Knowledge Base KB Management/20 - Creating KB Article from a Template.mp417.21 MB
~Get Your Files Here !/7 - Knowledge Base KB Management/21 - Convert Cases to KB Articles.mp442.48 MB
~Get Your Files Here !/7 - Knowledge Base KB Management/22 - KB Article Settings.mp423.3 MB
~Get Your Files Here !/7 - Knowledge Base KB Management/23 - Service Providers.mp419.53 MB
~Get Your Files Here !/Bonus Resources.txt386 B

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