Udemy - MB-910 Microsoft Dynamics 365 Fundamentals (CRM) (1.2023)
File List
| File | Size |
|---|---|
| 1 - Introduction/1 - Introduction.mp4 | 33.92 MB |
| 1 - Introduction/1 - Introduction.vtt | 3.73 KB |
| 1 - Introduction/2 - Welcome to Udemy.html | 893 B |
| 1 - Introduction/3 - How to get the best out of your Udemy course.mp4 | 19.9 MB |
| 1 - Introduction/3 - How to get the best out of your Udemy course.vtt | 3.86 KB |
| 1 - Introduction/4 - Do you want autotranslated subtitles in more languages.html | 2.17 KB |
| 1 - Introduction/5 - MB-910ExamRequirements220919.pdf | 87.09 KB |
| 1 - Introduction/5 - MB-910ExamRequirements221227.pdf | 86.88 KB |
| 1 - Introduction/5 - MB-910Presentation220831.pdf | 473.93 KB |
| 1 - Introduction/5 - Resources.html | 423 B |
| 1 - Introduction/6 - Curriculum.mp4 | 41.42 MB |
| 1 - Introduction/6 - Curriculum.vtt | 10.19 KB |
| 10 - Describe integration options/54 - 26 Describe Microsoft Teams integration capabilities.mp4 | 29.52 MB |
| 10 - Describe integration options/54 - 26 Describe Microsoft Teams integration capabilities.vtt | 8.11 KB |
| 10 - Describe integration options/55 - 27 Describe email capabilities including App for Outlook.mp4 | 11.4 MB |
| 10 - Describe integration options/55 - 27 Describe email capabilities including App for Outlook.vtt | 4.88 KB |
| 10 - Describe integration options/56 - 28 Describe how Microsoft Excel and Word can be used with Dynamics 365 apps.mp4 | 134.6 MB |
| 10 - Describe integration options/56 - 28 Describe how Microsoft Excel and Word can be used with Dynamics 365 apps.vtt | 14.28 KB |
| 10 - Describe integration options/57 - 29 Describe options for analyzing data by using Power BI.mp4 | 29.94 MB |
| 10 - Describe integration options/57 - 29 Describe options for analyzing data by using Power BI.vtt | 8.69 KB |
| 11 - Well done/1 - Practice Test.html | 74 B |
| 11 - Well done/58 - Whats next.mp4 | 22.62 MB |
| 11 - Well done/58 - Whats next.vtt | 6.41 KB |
| 11 - Well done/59 - Congratulations.mp4 | 41.02 MB |
| 11 - Well done/59 - Congratulations.vtt | 2.12 KB |
| 11 - Well done/60 - Bonus Lecture.mp4 | 95.05 MB |
| 11 - Well done/60 - Bonus Lecture.vtt | 13.36 KB |
| 11 - Well done/60 - IDoDataBonusLecture230113.txt | 534 B |
| 2 - Identify common customer engagement features/10 - 25 Describe customers and activities.mp4 | 56.02 MB |
| 2 - Identify common customer engagement features/10 - 25 Describe customers and activities.vtt | 11.3 KB |
| 2 - Identify common customer engagement features/11 - 23 Describe Microsoft Dataverse as the foundation for Dynamics 365 apps.mp4 | 53.97 MB |
| 2 - Identify common customer engagement features/11 - 23 Describe Microsoft Dataverse as the foundation for Dynamics 365 apps.vtt | 11.57 KB |
| 2 - Identify common customer engagement features/7 - 24a Creating a trial Dynamics 365 Marketing environment.mp4 | 67.5 MB |
| 2 - Identify common customer engagement features/7 - 24a Creating a trial Dynamics 365 Marketing environment.vtt | 14.75 KB |
| 2 - Identify common customer engagement features/8 - 24 Describe builtin reporting capabilities views.mp4 | 27.72 MB |
| 2 - Identify common customer engagement features/8 - 24 Describe builtin reporting capabilities views.vtt | 9.9 KB |
| 2 - Identify common customer engagement features/9 - 24 Describe builtin reporting capabilities dashboards and charts.mp4 | 34.82 MB |
| 2 - Identify common customer engagement features/9 - 24 Describe builtin reporting capabilities dashboards and charts.vtt | 6.73 KB |
| 3 - Describe Dynamics 365 Marketing capabilities/12 - 1 Introduction to Marketing and generating by using marketing form and pages.mp4 | 27.8 MB |
| 3 - Describe Dynamics 365 Marketing capabilities/12 - 1 Introduction to Marketing and generating by using marketing form and pages.vtt | 12.38 KB |
| 3 - Describe Dynamics 365 Marketing capabilities/13 - 1 Scoring leads.mp4 | 31.17 MB |
| 3 - Describe Dynamics 365 Marketing capabilities/13 - 1 Scoring leads.vtt | 12.22 KB |
| 3 - Describe Dynamics 365 Marketing capabilities/14 - 2 Describe how to target customers by using segments and subscription lists.mp4 | 59.07 MB |
| 3 - Describe Dynamics 365 Marketing capabilities/14 - 2 Describe how to target customers by using segments and subscription lists.vtt | 13.21 KB |
| 3 - Describe Dynamics 365 Marketing capabilities/15 - 3 Creating the body of a marketing email.mp4 | 59.91 MB |
| 3 - Describe Dynamics 365 Marketing capabilities/15 - 3 Creating the body of a marketing email.vtt | 11.99 KB |
| 3 - Describe Dynamics 365 Marketing capabilities/16 - 3 Other email marketing concepts and processes.mp4 | 39.48 MB |
| 3 - Describe Dynamics 365 Marketing capabilities/16 - 3 Other email marketing concepts and processes.vtt | 10.27 KB |
| 3 - Describe Dynamics 365 Marketing capabilities/17 - 4 Automating marketing activities by using customer journeys.mp4 | 34.36 MB |
| 3 - Describe Dynamics 365 Marketing capabilities/17 - 4 Automating marketing activities by using customer journeys.vtt | 9.54 KB |
| 3 - Describe Dynamics 365 Marketing capabilities/18 - 5 Event management features and capabilities including Microsoft Teams webinars.mp4 | 21.08 MB |
| 3 - Describe Dynamics 365 Marketing capabilities/18 - 5 Event management features and capabilities including Microsoft Teams webinars.vtt | 5.44 KB |
| 3 - Describe Dynamics 365 Marketing capabilities/19 - NEW 5a Realtime marketing concepts.mp4 | 26.81 MB |
| 3 - Describe Dynamics 365 Marketing capabilities/19 - NEW 5a Realtime marketing concepts.vtt | 8.96 KB |
| 3 - Describe Dynamics 365 Marketing capabilities/20 - NEW 5a Realtime marketing Custom triggers.mp4 | 14.17 MB |
| 3 - Describe Dynamics 365 Marketing capabilities/20 - NEW 5a Realtime marketing Custom triggers.vtt | 4.76 KB |
| 3 - Describe Dynamics 365 Marketing capabilities/21 - 24 Dynamics 365 Marketing Dashboards.mp4 | 23.73 MB |
| 3 - Describe Dynamics 365 Marketing capabilities/21 - 24 Dynamics 365 Marketing Dashboards.vtt | 5.03 KB |
| 4 - Describe marketingrelated apps/22 - 6 Capabilities of Dynamics 365 Customer Insights Audience Insights.mp4 | 24.4 MB |
| 4 - Describe marketingrelated apps/22 - 6 Capabilities of Dynamics 365 Customer Insights Audience Insights.vtt | 10.53 KB |
| 4 - Describe marketingrelated apps/23 - 6 Capabilities of Dynamics 365 Customer Insights Engagement Insights.mp4 | 9.48 MB |
| 4 - Describe marketingrelated apps/23 - 6 Capabilities of Dynamics 365 Customer Insights Engagement Insights.vtt | 4.45 KB |
| 4 - Describe marketingrelated apps/24 - 7 Asking questions in Dynamics 365 Customer Voice.mp4 | 38.15 MB |
| 4 - Describe marketingrelated apps/24 - 7 Asking questions in Dynamics 365 Customer Voice.vtt | 9.74 KB |
| 4 - Describe marketingrelated apps/25 - 7 Other capabilities of Dynamics 365 Customer Voice.mp4 | 24.77 MB |
| 4 - Describe marketingrelated apps/25 - 7 Other capabilities of Dynamics 365 Customer Voice.vtt | 14.01 KB |
| 5 - Describe the Dynamics 365 Sales lifecycle/26 - 24a Introduction to Dynamics 365 Sales.mp4 | 9.13 MB |
| 5 - Describe the Dynamics 365 Sales lifecycle/26 - 24a Introduction to Dynamics 365 Sales.vtt | 3.4 KB |
| 5 - Describe the Dynamics 365 Sales lifecycle/27 - 8 Describe leads and the process for qualifying leads.mp4 | 61.86 MB |
| 5 - Describe the Dynamics 365 Sales lifecycle/27 - 8 Describe leads and the process for qualifying leads.vtt | 12 KB |
| 5 - Describe the Dynamics 365 Sales lifecycle/28 - 9 Describe the opportunity management process.mp4 | 37.71 MB |
| 5 - Describe the Dynamics 365 Sales lifecycle/28 - 9 Describe the opportunity management process.vtt | 11.96 KB |
| 5 - Describe the Dynamics 365 Sales lifecycle/29 - 10 10a Describe the quote lifecycle and order and invoice management.mp4 | 65.71 MB |
| 5 - Describe the Dynamics 365 Sales lifecycle/29 - 10 10a Describe the quote lifecycle and order and invoice management.vtt | 12.17 KB |
| 6 - Describe forecasting and salesrelated apps/30 - 11 Describe sales pipeline forecasting concepts.mp4 | 24.76 MB |
| 6 - Describe forecasting and salesrelated apps/30 - 11 Describe sales pipeline forecasting concepts.vtt | 7.33 KB |
| 6 - Describe forecasting and salesrelated apps/31 - 12 Describe capabilities of Dynamics 365 Sales Insights.mp4 | 51.88 MB |
| 6 - Describe forecasting and salesrelated apps/31 - 12 Describe capabilities of Dynamics 365 Sales Insights.vtt | 16.34 KB |
| 6 - Describe forecasting and salesrelated apps/32 - 13 Describe capabilities of LinkedIn Sales Navigator.mp4 | 13.52 MB |
| 6 - Describe forecasting and salesrelated apps/32 - 13 Describe capabilities of LinkedIn Sales Navigator.vtt | 5.5 KB |
| 6 - Describe forecasting and salesrelated apps/33 - 24 Dynamics 365 Sales Dashboards.mp4 | 17.33 MB |
| 6 - Describe forecasting and salesrelated apps/33 - 24 Dynamics 365 Sales Dashboards.vtt | 6.73 KB |
| 7 - Describe Dynamics 365 Customer Service components/34 - 24a Introduction to Dynamics 365 Customer Service.mp4 | 8.84 MB |
| 7 - Describe Dynamics 365 Customer Service components/34 - 24a Introduction to Dynamics 365 Customer Service.vtt | 3.54 KB |
| 7 - Describe Dynamics 365 Customer Service components/35 - Service Management.html | 771 B |
| 7 - Describe Dynamics 365 Customer Service components/36 - 15 Describe the case lifecycle creating a case.mp4 | 45.68 MB |
| 7 - Describe Dynamics 365 Customer Service components/36 - 15 Describe the case lifecycle creating a case.vtt | 11.8 KB |
| 7 - Describe Dynamics 365 Customer Service components/37 - 15 Case lifecycle Service Level Agreements SLAs.mp4 | 13.39 MB |
| 7 - Describe Dynamics 365 Customer Service components/37 - 15 Case lifecycle Service Level Agreements SLAs.vtt | 6.13 KB |
| 7 - Describe Dynamics 365 Customer Service components/38 - 15 Case lifecycle entitlements.mp4 | 33.82 MB |
| 7 - Describe Dynamics 365 Customer Service components/38 - 15 Case lifecycle entitlements.vtt | 9.49 KB |
| 7 - Describe Dynamics 365 Customer Service components/39 - 16 Describe how to use queues to manage work.mp4 | 37.26 MB |
| 7 - Describe Dynamics 365 Customer Service components/39 - 16 Describe how to use queues to manage work.vtt | 6.76 KB |
| 7 - Describe Dynamics 365 Customer Service components/40 - NEW 16a Omnichannel for Customer Service.mp4 | 11.19 MB |
| 7 - Describe Dynamics 365 Customer Service components/40 - NEW 16a Omnichannel for Customer Service.vtt | 3.19 KB |
| 7 - Describe Dynamics 365 Customer Service components/41 - NEW 16b Historical analytics.mp4 | 31.85 MB |
| 7 - Describe Dynamics 365 Customer Service components/41 - NEW 16b Historical analytics.vtt | 8.26 KB |
| 7 - Describe Dynamics 365 Customer Service components/42 - 14 Describe Knowledge Management.mp4 | 100.25 MB |
| 7 - Describe Dynamics 365 Customer Service components/42 - 14 Describe Knowledge Management.vtt | 13.76 KB |
| 7 - Describe Dynamics 365 Customer Service components/43 - 24 Dynamics 365 Customer Service Dashboards.mp4 | 15.43 MB |
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