Lynda - Having Difficult Conversations
File List
| File | Size |
|---|---|
| 0. Introduction/00_01_WL301_Welcome.mp4 | 5.89 MB |
| 0. Introduction/00_02_MM30_Effective.mp4 | 44.82 MB |
| 0. Introduction/00_03_MM30_Getting.mp4 | 19.09 MB |
| 1. Understanding Difficult Conversations/01_01_MM30_Difficult.mp4 | 18.14 MB |
| 1. Understanding Difficult Conversations/01_02_MM30_Matrix.mp4 | 42.71 MB |
| 1. Understanding Difficult Conversations/01_03_MM30_GoBadly.mp4 | 23.64 MB |
| 1. Understanding Difficult Conversations/01_04_MM30_Pathway.mp4 | 37.89 MB |
| 1. Understanding Difficult Conversations/01_05_MM30_Four.mp4 | 27.03 MB |
| 2. The Buildup Phase/02_01_MM30_Tipping.mp4 | 39.08 MB |
| 2. The Buildup Phase/02_02_MM30_Underneath.mp4 | 39.18 MB |
| 2. The Buildup Phase/02_03_MM30_Meaning.mp4 | 42.79 MB |
| 2. The Buildup Phase/02_04_MM30_Ladder.mp4 | 39.47 MB |
| 3. The Reflection Phase/03_01_MM30_Goal.mp4 | 30.14 MB |
| 3. The Reflection Phase/03_02_MM30_Assess.mp4 | 33.7 MB |
| 3. The Reflection Phase/03_03_MM30_Climb.mp4 | 28.62 MB |
| 3. The Reflection Phase/03_04_MM30_Hijack.mp4 | 42.3 MB |
| 3. The Reflection Phase/03_05_MM30_Triggers.mp4 | 45.42 MB |
| 3. The Reflection Phase/03_06_MM30_Judgements.mp4 | 47.08 MB |
| 3. The Reflection Phase/03_07_MM30_Reframing.mp4 | 40.1 MB |
| 3. The Reflection Phase/03_08_MM30_Owning.mp4 | 39.02 MB |
| 4. The Conversation Phase/04_01_MM30_Prepared.mp4 | 44.97 MB |
| 4. The Conversation Phase/04_02_MM30_Invitation.mp4 | 46.92 MB |
| 4. The Conversation Phase/04_03_MM30_Responsible.mp4 | 40.79 MB |
| 4. The Conversation Phase/04_04_MM30_Share.mp4 | 38.69 MB |
| 4. The Conversation Phase/04_05_MM30_Experience.mp4 | 38.98 MB |
| 4. The Conversation Phase/04_06_MM30_Perception.mp4 | 61.45 MB |
| 4. The Conversation Phase/04_07_MM30_Solution.mp4 | 49.27 MB |
| 4. The Conversation Phase/04_08_MM30_OffTrack.mp4 | 64.65 MB |
| 4. The Conversation Phase/04_09_MM30_BadNews.mp4 | 40.68 MB |
| 5. The Follow-Through Phase/05_01_MM30_Action.mp4 | 44.84 MB |
| 5. The Follow-Through Phase/05_02_MM30_Aknowledge.mp4 | 40.32 MB |
| 5. The Follow-Through Phase/05_03_MM30_NotWorking.mp4 | 51.49 MB |
| Conclusion/06_01_MM30_Receiving.mp4 | 44.67 MB |
| Conclusion/06_02A_MM30_Feedback.mp4 | 49.05 MB |
| Conclusion/06_02_MM30_Facilitate.mp4 | 40.3 MB |
| Conclusion/06_03_MM30_NextSteps.mp4 | 45.63 MB |
| Exercise Files/HDC_Course_Outline.pdf | 635.39 KB |
| Exercise Files/HDC_Exercise_Guide.pdf | 797.34 KB |
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