Udemy - Journey Mapping To Identify and Fix Customer Pain Points
File List
| File | Size |
|---|---|
| Get Bonus Downloads Here.url | 180 B |
| ~Get Your Files Here !/1 - Introduction/1 - Course Introduction Video.mp4 | 66.7 MB |
| ~Get Your Files Here !/2 - Module 1 Introduction to Customer Journey Mapping/2 - Module 1 Introduction to Customer Journey Mapping.mp4 | 125.31 MB |
| ~Get Your Files Here !/2 - Module 1 Introduction to Customer Journey Mapping/3 - Module1-Quick-Mapping-Exercise.pdf | 117.7 KB |
| ~Get Your Files Here !/2 - Module 1 Introduction to Customer Journey Mapping/3 - Top Main Takeaways for Module 1.html | 1.83 KB |
| ~Get Your Files Here !/3 - Module 2 Value Realization Fundamentals/4 - Module 2 Value Realization Fundamentals.mp4 | 282.53 MB |
| ~Get Your Files Here !/3 - Module 2 Value Realization Fundamentals/5 - Module-2-Value-Link-Workshop.pdf | 117.31 KB |
| ~Get Your Files Here !/3 - Module 2 Value Realization Fundamentals/5 - Top Main Takeaways for Module 2.html | 1.82 KB |
| ~Get Your Files Here !/4 - Module 3 Customer Segmentation Persona Building/6 - KPI-Tracking-Worksheet.xlsx | 10.32 KB |
| ~Get Your Files Here !/4 - Module 3 Customer Segmentation Persona Building/6 - Module 3 Customer Segmentation Persona Building.mp4 | 266.18 MB |
| ~Get Your Files Here !/4 - Module 3 Customer Segmentation Persona Building/6 - Module-3-Segmentation-and-Persona-Building-Workshop.pdf | 125.73 KB |
| ~Get Your Files Here !/4 - Module 3 Customer Segmentation Persona Building/6 - Persona-Template.xlsx | 10.44 KB |
| ~Get Your Files Here !/4 - Module 3 Customer Segmentation Persona Building/6 - Value-Stream-Map-Template.xlsx | 9.91 KB |
| ~Get Your Files Here !/4 - Module 3 Customer Segmentation Persona Building/7 - Top Main Takeaways for Module 3.html | 1.66 KB |
| ~Get Your Files Here !/5 - Module 4 Analyzing Pain Points Opportunities/8 - Module 4 Analyzing Pain Points Opportunities.mp4 | 95.96 MB |
| ~Get Your Files Here !/5 - Module 4 Analyzing Pain Points Opportunities/8 - Module-4-Activity-Pain-Point-Sprint.pdf | 138.81 KB |
| ~Get Your Files Here !/5 - Module 4 Analyzing Pain Points Opportunities/8 - Module-4-Example-Value-Realization-Roadmap.pdf | 139.21 KB |
| ~Get Your Files Here !/5 - Module 4 Analyzing Pain Points Opportunities/9 - Top Main Takeaways for Module 4.html | 1.59 KB |
| ~Get Your Files Here !/6 - Module 5 OutcomeBased Planning Measurement/10 - Module 5 OutcomeBased Planning Measurement.mp4 | 229.02 MB |
| ~Get Your Files Here !/6 - Module 5 OutcomeBased Planning Measurement/10 - Module-5-Activity-Role-Play-Simulation.pdf | 143.18 KB |
| ~Get Your Files Here !/6 - Module 5 OutcomeBased Planning Measurement/11 - Top Main Takeaways for Module 5.html | 1.47 KB |
| ~Get Your Files Here !/7 - Course WrapUp Next Steps/12 - KPI-Tracking-Worksheet.xlsx | 10.32 KB |
| ~Get Your Files Here !/7 - Course WrapUp Next Steps/12 - Module 6 Course WrapUp Next Steps.mp4 | 151.47 MB |
| ~Get Your Files Here !/7 - Course WrapUp Next Steps/12 - Persona-Template.xlsx | 10.44 KB |
| ~Get Your Files Here !/7 - Course WrapUp Next Steps/12 - Sample-Case-Studies.pdf | 65.5 KB |
| ~Get Your Files Here !/7 - Course WrapUp Next Steps/12 - Value-Stream-Map-Template.xlsx | 9.91 KB |
| ~Get Your Files Here !/Bonus Resources.txt | 70 B |
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