Listening to Customers (2026)
File List
| File | Size |
|---|---|
| Get Bonus Downloads Here.url | 180 B |
| ~Get Your Files Here !/01. Introduction/01. Why listening matters in an AI-enabled world.mp4 | 5.14 MB |
| ~Get Your Files Here !/01. Introduction/01. Why listening matters in an AI-enabled world.srt | 1.48 KB |
| ~Get Your Files Here !/02. 1. Practicing Objectivity with Customers/01. Shifting from talking to listening to customers.mp4 | 11.45 MB |
| ~Get Your Files Here !/02. 1. Practicing Objectivity with Customers/01. Shifting from talking to listening to customers.srt | 4.79 KB |
| ~Get Your Files Here !/02. 1. Practicing Objectivity with Customers/02. Going judgment-free to improve understanding.mp4 | 9.38 MB |
| ~Get Your Files Here !/02. 1. Practicing Objectivity with Customers/02. Going judgment-free to improve understanding.srt | 3.78 KB |
| ~Get Your Files Here !/02. 1. Practicing Objectivity with Customers/03. Maintaining a questioning mindset.mp4 | 10.3 MB |
| ~Get Your Files Here !/02. 1. Practicing Objectivity with Customers/03. Maintaining a questioning mindset.srt | 4.62 KB |
| ~Get Your Files Here !/02. 1. Practicing Objectivity with Customers/04. Asking better questions to clarify customer needs.mp4 | 13.04 MB |
| ~Get Your Files Here !/02. 1. Practicing Objectivity with Customers/04. Asking better questions to clarify customer needs.srt | 6.39 KB |
| ~Get Your Files Here !/03. 2. Practicing Empathy with Customers/01. Building Trust Through Empathy.mp4 | 10.89 MB |
| ~Get Your Files Here !/03. 2. Practicing Empathy with Customers/01. Building Trust Through Empathy.srt | 5.23 KB |
| ~Get Your Files Here !/03. 2. Practicing Empathy with Customers/02. Listening in high-emotion situations in person.mp4 | 11.07 MB |
| ~Get Your Files Here !/03. 2. Practicing Empathy with Customers/02. Listening in high-emotion situations in person.srt | 4.7 KB |
| ~Get Your Files Here !/03. 2. Practicing Empathy with Customers/03. Listening in high-emotion situations on the phone.mp4 | 14.6 MB |
| ~Get Your Files Here !/03. 2. Practicing Empathy with Customers/03. Listening in high-emotion situations on the phone.srt | 6.24 KB |
| ~Get Your Files Here !/03. 2. Practicing Empathy with Customers/04. Listening in high-emotion situations over chat.mp4 | 12.28 MB |
| ~Get Your Files Here !/03. 2. Practicing Empathy with Customers/04. Listening in high-emotion situations over chat.srt | 5.44 KB |
| ~Get Your Files Here !/03. 2. Practicing Empathy with Customers/05. Listening in high-emotion situations on social media.mp4 | 12.4 MB |
| ~Get Your Files Here !/03. 2. Practicing Empathy with Customers/05. Listening in high-emotion situations on social media.srt | 5.44 KB |
| ~Get Your Files Here !/04. 3. Shifting from Listening to Problem Solving/01. Turning listening into solutions.mp4 | 11.29 MB |
| ~Get Your Files Here !/04. 3. Shifting from Listening to Problem Solving/01. Turning listening into solutions.srt | 4.97 KB |
| ~Get Your Files Here !/04. 3. Shifting from Listening to Problem Solving/02. Keep improving your listening skills.mp4 | 4.41 MB |
| ~Get Your Files Here !/04. 3. Shifting from Listening to Problem Solving/02. Keep improving your listening skills.srt | 1.89 KB |
| ~Get Your Files Here !/Bonus Resources.txt | 70 B |
Trackers
No trackers found.