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Udemy - 7-Star Guest Service Standards

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Title: Udemy - 7Group: NOGRPSource: Udemy
Info Hash
96D9E60A311161CA5EB65324D1F45329E3C15344
Source
Unverified
Total Size
2.64 GB
Total Files
18
Seeders
1
Leechers
0
Health
1.00
Score
2
Type
Bookware

File List

FileSize
Get Bonus Downloads Here.url180 B
~Get Your Files Here !/1 - Course Outlines/1 - Course Outlines.html1.46 KB
~Get Your Files Here !/2 - Understanding 7Star Service Mindset/2 - What Makes 7Star Service Different From 5Star.mp4121.49 MB
~Get Your Files Here !/2 - Understanding 7Star Service Mindset/3 - Luxury Guest Expectations In Modern Hotels.mp4227.89 KB
~Get Your Files Here !/2 - Understanding 7Star Service Mindset/4 - Building A Service Excellence Culture.mp4249.66 MB
~Get Your Files Here !/3 - Personalized Guest Experience/5 - Knowing Your Guest Before Arrival.mp4250.82 MB
~Get Your Files Here !/3 - Personalized Guest Experience/6 - Anticipating Guest Needs And Preferences.mp4113.73 MB
~Get Your Files Here !/3 - Personalized Guest Experience/7 - Creating Memorable Moments.mp4250.15 MB
~Get Your Files Here !/4 - Professional Communication Etiquette/10 - Handling Vip And Highend Guests.mp4131.52 MB
~Get Your Files Here !/4 - Professional Communication Etiquette/8 - Luxury Service Language And Tone.mp4268.62 MB
~Get Your Files Here !/4 - Professional Communication Etiquette/9 - Body Language And Grooming Standards.mp4121.43 MB
~Get Your Files Here !/5 - Service Recovery At Luxury Level/11 - Managing Complaints With Grace.mp4267.78 MB
~Get Your Files Here !/5 - Service Recovery At Luxury Level/12 - Turning Problems Into Opportunities.mp4192.66 MB
~Get Your Files Here !/5 - Service Recovery At Luxury Level/13 - Exceeding Guest Expectations After Service Failure.mp4231.29 MB
~Get Your Files Here !/6 - Innovation And Continuous Service Improvement/14 - Using Technology To Enhance Guest Service.mp4257.52 MB
~Get Your Files Here !/6 - Innovation And Continuous Service Improvement/15 - Learning From Worldclass Luxury Hotels.mp4120.99 MB
~Get Your Files Here !/6 - Innovation And Continuous Service Improvement/16 - Maintaining Consistent 7Star Service Quality.mp4129.97 MB
~Get Your Files Here !/Bonus Resources.txt70 B

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